1️⃣ “Oh, let’s just make a small change. It won’t take long.” If that phrase didn’t immediately alarm you — trouble is coming. “Small edits” often turn into scope creep. Clarify what exactly the change means, estimate its impact on timing and cost, and explain it to the client. Setting clear boundaries upfront saves you from painful surprises later. 2️⃣ “We talked about Читати далі...
organisational behaviour
Tips & Tricks for Online Business Calls
Getting Ready for the Call There are many reasons to call abroad, but the first step is to prepare your vocabulary and professional jargon. 🔹 Review English-language materials from your industry. 🔹 Read one relevant article every day to expand your vocabulary. 🔹 Check previous communication history with your contact. Numbers matter! Practice recognizing and writing Читати далі...
Working with Toxic Personalities
Toxic people trigger conflict, stress, and emotional exhaustion. You can’t change them — but you can manage your reaction, protect your energy, and keep control of the situation. 1️⃣ Set Boundaries (Especially with Chronic Complainers) People often feel awkward cutting off a complainer because they don’t want to seem rude. But there’s a fine line between listening with Читати далі...
Work Rules! by Laszlo Bock
At first glance, this book feels like three in one — a guide to building culture, mastering recruitment, and boosting performance. Laszlo Bock, former Google VP of People Operations, combines deep research, case studies, and candid lessons showing what worked in theory vs. what worked in practice. Here’s a summary through his own “rules” 👇 💡 For Future Founders Start Читати далі...
The Factory of the Future: LEONI’s Six Sigma Success in Ukraine
As part of the General MBA program, we visited LEONI Wiring Systems UA GmbH — and it felt like stepping into the future of manufacturing. ⚙️ Six Sigma in Action — Less Than 0.5% Defects It’s hard to believe, but a world-class Six Sigma operation runs here, in Ukraine. The factory maintains less than 0.5% defects per million units — and it’s the largest under-one-roof plant Читати далі...