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Olesia Ulianova

Soft skills Trainer and Education Manager

  • UA

Work Rules! by Laszlo Bock

August 10, 2018 By Olesia Ulianova

At first glance, this book feels like three in one — a guide to building culture, mastering recruitment, and boosting performance.
Laszlo Bock, former Google VP of People Operations, combines deep research, case studies, and candid lessons showing what worked in theory vs. what worked in practice.

Here’s a summary through his own “rules” 👇

💡 For Future Founders

Start thinking and acting like a founder.
Always remember who you’re building for — and why.

🌱 To Build a Great Culture

Treat your work as a mission with purpose.
Give people more freedom, trust, and autonomy than feels comfortable.

🧩 For Recruiting

If resources are limited, invest in hiring.
Recruit only the best — those who are better than you in key skills.
Never let managers make hiring decisions alone.

🎯 For Selecting Candidates

Keep your bar high.
Search personally, evaluate objectively, and clearly explain why joining your team matters.

🧠 For Finding Exceptional Talent

Be precise about who you’re looking for.
Make recruiting everyone’s responsibility.
And don’t fear crazy experiments — that’s how innovation starts.

⚖️ For Empowering People

Remove status symbols.
Base decisions on data, not hierarchy.
Let people shape how they work.

📈 For Managing Performance

Expect a lot, and set measurable goals.
Gather feedback regularly and separate pay discussions from development talks.
Use calibration to ensure fair evaluations.

🔍 For Managing the Two “Tails”

Support both those struggling and your stars.
Make results transparent — even imperfect ones.
Create an environment where people want to improve.

🎓 For Building a Learning Organization

Break training into small, repeatable units with feedback loops.
Let your best employees teach.
Invest only in learning that leads to behavioral change.

💰 To Stop Paying “Fairly”

Take a deep breath — and pay unfairly.
Reward achievement, not position.
Celebrate failure if it led to learning.

🤝 To Sustain Performance, Belonging, and Innovation

Make employees’ lives easier.
Find ways to say “yes” to their needs and ideas.
And when tough times hit — stand by your people.

🧘‍♂️ To Nudge Toward Health, Wealth, and Wisdom

Know the difference between “is” and “should be.”
Nudge — don’t shove.

💔 When Things Go Wrong

Acknowledge mistakes openly.
Seek advice.
Fix what’s broken, learn, and teach others.

📚 Who Should Read This Book

  • new leaders and founders
  • HR directors and recruiting leads
  • anyone curious about organizational behavior and motivation
Comments

Filed Under: Books Review, Leadership and Management Tagged With: corporate culture, effective leadership, human resources, organisational behaviour, recruitment, successes and failures

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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