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Olesia Ulianova

Soft skills Trainer and Education Manager

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Techniques for Reducing Emotional Tension in Communication

January 28, 2024 By Olesia Ulianova

Emotions often rise during difficult conversations — with clients, colleagues, or even supervisors. Below are practical nonverbal, verbal, and self-regulation techniques that help calm the situation, preserve dignity, and maintain professional dialogue. 🧘‍♀️ Nonverbal Techniques for Reducing Emotional Tension 1️⃣ Let the Other Person Speak Don’t try to interrupt, argue, or Читати далі...

The Kanban Method

February 21, 2023 By Olesia Ulianova

The Kanban Method is a system designed to help you improve the way you work. Whatever your field or role, Kanban practices aim to make your workflow more effective and responsive to the expectations of your customer — whether that’s a client, a colleague, or your future self. At its core, Kanban is about continuous improvement and evolutionary change, not radical Читати далі...

What Workaholics Need to Work On

February 7, 2023 By Olesia Ulianova

Workaholism often hides behind ambition, discipline, and the pursuit of excellence. But true effectiveness isn’t about doing more — it’s about learning when to pause, adapt, and let life flow. Here are a few essential practices that help high-achievers stay productive without losing themselves. 1. Plan Lightly Planning absolutely helps — but make your plans with the Читати далі...

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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adaptability assertiveness book bottleneck bullying change management coaching communication conflicts delegation discipline effective leadership effective learning emotional intelligence empathy feedback first impression flexible management human resources KPI leadership management management principles motivation organisational behaviour personal effectiveness personality types personal transformation persuasion planning prioritisation proactivity professional burnout project management soft skills strategic management strategy stress stress management successes and failures team time management toxicity understanding особиста ефективність

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