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Olesia Ulianova

Soft skills Trainer and Education Manager

human resources

The 5 Levels of Professionals

October 11, 2025 By Olesia Ulianova

This framework shows how individuals evolve from talented contributors to exceptional leaders — those rare “Level 5” professionals who drive long-term excellence through humility, willpower, and purpose. Level 1: The Talented Individual Contributor A skilled and motivated specialist who creates value through personal effort and expertise. They focus on individual Читати далі...

Models of Constructive (Critical) Feedback

September 15, 2022 By Olesia Ulianova

🎯 GROW Model A coaching-based framework that works perfectly for feedback discussions. Goal — What goal did the employee set? Reality — Did they reach it? How satisfied are they (0–10 scale)? Options — What could be done differently? How would a more experienced person handle it? Will — What will they change next time? What specific actions will they Читати далі...

Skinner’s Theory of Reinforcement

July 15, 2022 By Olesia Ulianova

The Reinforcement Theory (or Operant Conditioning Theory) was developed by American psychologist B.F. Skinner. It claims that internal needs are not the main source of motivation. Instead, people adjust their behavior based on the consequences that follow their actions. Simply put, behavior can be shaped through rewards and punishments. Four Levers of Motivation 1️⃣ Читати далі...

David O’Brien’s Four Types of Employees

May 15, 2022 By Olesia Ulianova

Leadership expert David O’Brien identifies four behavioral patterns that describe how employees respond to organizational change: The Critic, The Victim, The Observer, and The Navigator. This framework helps leaders understand resistance, leverage influence, and guide transformation. 😠 1. The Critic Critics quickly spot flaws in every initiative: “This won’t work. Читати далі...

Who You Should Fire Without Delay

April 15, 2022 By Olesia Ulianova

Every leader eventually faces a tough call — deciding who must go, even if they’re talented, experienced, or personally likable. Some behaviors are so destructive that keeping the person costs more than letting them go. ⚠️ 1. The Liar Dishonesty destroys trust faster than incompetence ever could. 🔹 Fact: Researchers at the University of Massachusetts found that 60% of Читати далі...

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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