Change almost always triggers resistance — not because people are against progress, but because they fear loss, uncertainty, or unfairness. Below are the five most typical reasons behind employee objections and practical ways to address each one. Reason #1: Fear of the Unknown The specialist feels anxious about losing control or not understanding how things will work. Читати далі...
organisational behaviour
Who You Should Fire Without Delay
Every leader eventually faces a tough call — deciding who must go, even if they’re talented, experienced, or personally likable. Some behaviors are so destructive that keeping the person costs more than letting them go. ⚠️ 1. The Liar Dishonesty destroys trust faster than incompetence ever could. 🔹 Fact: Researchers at the University of Massachusetts found that 60% of Читати далі...
Stages of a Critical Conversation & the “I-message” Technique
A critical conversation is not about punishment — it’s about clarity, growth, and trust. Its success depends not only on what you say but how you say it. 🪜 Stages of a Critical Conversation Establishing Contact (Opening the Talk) Start with small talk — a brief, friendly exchange. This lowers tension and prepares the employee for an open discussion. 👉 Goal: Читати далі...
Managing Attention in the Age of “Continuous Partial Awareness”
We live in a world of continuous partial attention, a term coined by Linda Stone (2010) — a state where we pay a bit of attention to everything because we fear missing out on something important. But here’s the hard truth: 🎯 You can’t succeed in life until you learn to control your attention. 🧠 Attention Is an Orchestra Attention isn’t a spotlight — it’s an Читати далі...
Business Correspondence
Listen and Be Understanding Don’t just say: “I don’t agree.” Show the other person that you listen and understand them — this will make them more open to hearing your point of view. 📌 Use phrases like: Yes, but... I see what you mean, but... I agree up to a point, but... 🗣 Examples: I think we should wait until a better opportunity comes along. Читати далі...