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Olesia Ulianova

Soft skills Trainer and Education Manager

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management principles

Feedback: Core Principles of Effective Communication

July 10, 2021 By Olesia Ulianova

Feedback is information about someone’s past behavior, shared in the present, with the goal of influencing future behavior. In essence, it’s a bridge between what happened and what can be improved. ⚙️ Key Principles of Effective Feedback 🎯 Specific Refer to a clear, concrete situation, not a general pattern. “During yesterday’s meeting, you interrupted the Читати далі...

Classic and Modern Leadership Theories: Finding Your Place

April 17, 2021 By Olesia Ulianova

To become a true leader, you need more than theory. You need self-awareness — understanding where you stand among leadership models, what your strengths are, and where your blind spots lie. 🧩 1. Blake & Mouton’s Managerial Grid Two key dimensions: Concern for People Concern for Production Five main styles: Style Description 1,1 – Читати далі...

Classic Motivation Theories: From “Carrot and Stick” to the Job Characteristics Model

February 6, 2021 By Olesia Ulianova

🥕 Carrot and Stick (Motivation “From” and “To”) Credited to philosopher Jeremy Bentham (1800), this theory divides motivation into two forces: 1️⃣ Toward (Carrot) — desire for reward, recognition, promotion, praise. 2️⃣ Away From (Stick) — fear of punishment, job loss, reprimand, or failure. 💡 The best systems balance both: too much “stick” kills creativity, too Читати далі...

Classic Conflict Behavior Strategies

July 30, 2020 By Olesia Ulianova

There are five traditional conflict-handling styles. Pure forms are rare — we constantly mix and adapt them. Still, understanding each helps manage conflict consciously. 🦈 1. Competitor — “The Gangster,” “The Attacking Shark” Typical actions: Tight control of the opponent’s actions and information. Constant pressure by all available means. Provoking Читати далі...

Conflict Resilience Components

July 12, 2020 By Olesia Ulianova

Every single day — at work, at home, or even on the way to the office — we face conflict. Whether you drive or take public transport, you’re surrounded by potential tension. When you get to work, you deal with your team, clients, colleagues — and with endless situations that test your patience. The truth is simple: the center of any conflict is a human being. And that Читати далі...

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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