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Olesia Ulianova

Soft skills Trainer and Education Manager

  • UA

management principles

6 Killer Principles of Decision-Making When Everyone’s Against You

August 28, 2023 By Olesia Ulianova

(Based on Brandon Webb’s framework) 1. Direct Aim If you could choose only one principle for success — choose focus. Pick one thing, commit to it fully, and invest everything you’ve got. Say no to distractions, stay locked on your target, and live each day as if you have only one bullet to fire. Keep your eyes on the target. Practice healthy obsession. Win Читати далі...

Skinner’s Theory of Reinforcement

July 15, 2022 By Olesia Ulianova

The Reinforcement Theory (or Operant Conditioning Theory) was developed by American psychologist B.F. Skinner. It claims that internal needs are not the main source of motivation. Instead, people adjust their behavior based on the consequences that follow their actions. Simply put, behavior can be shaped through rewards and punishments. Four Levers of Motivation 1️⃣ Читати далі...

Belbin’s 9 Team Roles

April 30, 2022 By Olesia Ulianova

British researcher Raymond Belbin identified nine team roles that explain how people contribute to group success. Each role reflects a behavioral pattern, not a job title — and effective teams balance them wisely. 💡 1. The Plant — The Idea Generator Creative, innovative, full of original thoughts. 🔹 Weakness: ignores details, dislikes criticism. 🌐 2. The Resource Читати далі...

Stages of a Critical Conversation & the “I-message” Technique

August 7, 2021 By Olesia Ulianova

A critical conversation is not about punishment — it’s about clarity, growth, and trust. Its success depends not only on what you say but how you say it. 🪜 Stages of a Critical Conversation Establishing Contact (Opening the Talk) Start with small talk — a brief, friendly exchange. This lowers tension and prepares the employee for an open discussion. 👉 Goal: Читати далі...

Developmental Feedback & the Laws of Constructive Criticism

July 24, 2021 By Olesia Ulianova

Effective feedback isn’t about judgment — it’s about growth and clarity. When done right, it motivates instead of demoralizing. 🌱 Developmental Feedback Algorithm 🗣 Ask about the person’s mood. Build rapport first — show empathy and care. 🎯 Ask for self-assessment. “How do you feel about the result?” 🔍 Encourage analysis. What went well? Читати далі...

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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