Olesia Ulianova

Soft skills Trainer and Education Manager

emotional intelligence

How to Strengthen Your Emotional Intelligence (EQ)

By

Emotional intelligence is the ability to recognize, understand, and manage your own emotions, as well as to influence and respond to the emotions of others. Developing EQ is a lifelong skill — one that can dramatically improve your relationships, leadership effectiveness, and resilience at work. Let’s look at five key areas you can actively develop 👇 🧭 1. Become More Читати далі...

How to Measure Your Emotional Intelligence (EQ)

By

There’s no single universal test that can perfectly capture your emotional intelligence. The best way to understand your EQ level is to observe your own behavior — especially under pressure. Emotional intelligence shows itself not in what we know, but in how we respond — to conflict, feedback, change, and other people’s emotions. 🧩 You Might Have a Low EQ If You Читати далі...

Daniel Goleman’s Four Components of Emotional Intelligence (EQ)

By

Psychologist Daniel Goleman, who popularized the concept of emotional intelligence, identified four key components that determine how effectively a person understands and manages emotions — both their own and others’. 1. Self-Awareness The ability to recognize and understand your own emotions, as well as your strengths, weaknesses, values, and motivations. Self-awareness Читати далі...

How to Handle Conflict in Your Team

By

Finding the real causes behind disagreements is essential to resolving problems effectively and preventing future conflicts. You can’t ignore tension — but you shouldn’t rush to solve every emotional outburst either. 🧩 1. Encourage Employees to Resolve Issues Themselves You’re a manager, not a therapist. Teach your team to handle disagreements independently — that’s how Читати далі...