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Olesia Ulianova

Soft skills Trainer and Education Manager

  • UA

how to make a good impression

Rules for Effective Communication

October 24, 2020 By Olesia Ulianova

Core Principles Respect the recipient’s time Be concise Don’t bury the message in explanations Highlight key points with color Answer questions before they’re asked How to Reply Make it possible to respond in 10 seconds Use short confirmations like “OK” Use numbered lists — ideally continuous Clearly state the expected Читати далі...

First Impressions: How People “Buy” Us

April 14, 2018 By Olesia Ulianova

Have you ever noticed what kind of people attract you? Usually, they’re those who share our views, goals, or mindset. But the two groups that truly fascinate us are: those who mirror us, and those who irritate us. We’ll talk about the second group later — today’s focus is on those who imitate us and how first impressions work. 🧠 The Soft Skill That Defines Читати далі...

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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adaptability assertiveness book bottleneck bullying change management coaching communication conflicts delegation discipline effective leadership effective learning emotional intelligence empathy feedback first impression flexible management human resources KPI leadership management management principles motivation organisational behaviour personal effectiveness personality types personal transformation persuasion planning prioritisation proactivity professional burnout project management soft skills strategic management strategy stress stress management successes and failures team time management toxicity understanding особиста ефективність

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