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Olesia Ulianova

Soft skills Trainer and Education Manager

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Why IT Interviews Are Hard — and Why It’s Not About Knowledge

April 13, 2018 By Olesia Ulianova

Hundreds of books, thousands of articles, and dozens of blogs have tried to explain how to pass an IT interview.
And yet, for most tech professionals, it still feels like a struggle.

As a coach preparing IT specialists for interviews, I’ve participated in hundreds — from Microsoft, Reddit, Pinterest to internal sessions in local IT companies.
And one thing keeps surprising me:
Why do interviews still seem so hard, despite so many guides and checklists?

🧩 It’s Not About Knowledge

Only a small percentage of people find interviews easy.
For everyone else, the challenge isn’t technical — it’s emotional.
Most “how-to” advice is someone else’s lived experience, not yours.

You can’t just read summaries or scripts and expect results.
You need to simulate your real interview and analyze your own reactions — stress, fear, or confidence.

🧠 The Power of the “Future Self”

When preparing, we often think:
“I know this. I’ll handle it.”
But under pressure, stress erases 30% of knowledge.
What remains is pure skill — practiced repeatedly.

That’s where soft skills become crucial:
first impression, confidence, communication, and self-presentation.

No interviewer can truly measure your technical depth in an hour.
They only decide whether they want you on the team.

📊 Interview Metrics: What Companies Really Evaluate

Each company has its own formula.
For example, Google combines:
1️⃣ technical expertise,
2️⃣ composure and adaptability,
3️⃣ soft skills.

As Daniel Tunkelang (former Tech Lead at Google) notes, it’s the behavior under pressure that separates candidates.

In Ukraine, however, technical skills are tested by engineers, “adequacy” by HR, and soft skills — left to vague first impressions.

📈 What I’ve Observed in 3 Years

Candidates with above-average soft skills pass interviews more often and get higher-level offers, even if their technical level is slightly below average.

Meanwhile, technically brilliant “computer geeks” often fail — simply because they can’t present themselves.

After years of technical and soft skills training, I can confirm this pattern empirically.

🧭 So, What Should IT Professionals Do?

✅ Admit that soft skills are professional skills, just like coding or frameworks.

✅ Stop “winging it” — interviews aren’t the place for “love me as I am.”

✅ Reflect on your emotional reactions:
fear, frustration, shame, or anger — and address them.

✅ Read at least one book on emotional intelligence, like Daniel Goleman’s “Emotional Intelligence.”

✅ Identify your growth zones — handling stress, communication, or self-presentation.

✅ Work on your soft skills — through structured self-study or coaching.

🎯 Coming next:
motivation during job search, interviewer subjectivity, core soft skills for IT specialists, and critical thinking vs think different.

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Filed Under: Career Development Tagged With: emotional intelligence, interview preparation, soft skills, technical metrics, what to do in an interview

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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