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Olesia Ulianova

Soft skills Trainer and Education Manager

persuasion

Core Functions of Negotiations

February 14, 2024 By Olesia Ulianova

Negotiations can serve a variety of purposes depending on context, goals, and the relationship between the parties. Here are four key functions every manager should recognize 👇 1️⃣ Informational Function Negotiations are sometimes held purely to exchange viewpoints or gather data — for example, during the preparation phase before the main round of talks. At this stage, Читати далі...

The Harvard Method of Principled Negotiation

February 7, 2024 By Olesia Ulianova

Developed by Harvard professors and graduates, this approach combines firmness and flexibility — alternating between concessions and strong positioning. You may know it by its more informal name: the “carrot and stick” method. The essence lies in maintaining a clear, firm stance that keeps the discussion focused on the core issue — not on emotions, personalities, or Читати далі...

Persuasion Techniques

May 30, 2020 By Olesia Ulianova

Persuade, Don’t Argue Arguing never helps you win someone over. It distracts from the subject, builds tension, and damages trust. The real power lies in listening — tolerance toward the other person’s opinion and genuine curiosity about their point of view form the foundation of persuasion. Respect the Other Person’s Opinion Avoid claiming someone is wrong. Such statements Читати далі...

Laws of Persuasion

May 14, 2020 By Olesia Ulianova

💫 Law of Reciprocity When someone gives you something of value, you naturally want to return the favor. This is a basic psychological mechanism of balance. If you want to persuade — offer value first, whether it’s a compliment, advice, or genuine attention. 🎨 Law of Contrast The closer two options are presented in time or space, the more clearly their differences are Читати далі...

Methods of Persuasion — Why We Need Them

May 1, 2020 By Olesia Ulianova

To succeed in business, team management, or leadership, one must master tools that motivate people to act. Persuasion and coercion are both methods of influencing human consciousness, but they differ fundamentally in their nature and outcomes. Coercion operates through psychological or physical pressure, forcing compliance. Persuasion, however, relies on reason, empathy, and Читати далі...

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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