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Olesia Ulianova

Soft skills Trainer and Education Manager

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How to Handle Criticism Without Losing Confidence

August 30, 2018 By Olesia Ulianova

No one enjoys being criticized.
In everyday life, we might tolerate remarks like “you dress weirdly” or “you’re not well-read,”
but workplace criticism often hits deeper — it stings our ego and motivation.

Experts say this happens because career success has become central to our self-worth.
When someone questions our work, we feel they’re questioning us as people.

Three Core Reasons Why Criticism Hurts

1️⃣ Fear of losing significance.
Work criticism feels like an attack on identity, amplified by the fear of job loss and financial insecurity.

2️⃣ Desire to be liked.
As psychoanalyst Virginia Miggle explained, we subconsciously crave parental approval from our bosses — we want to be the “favorite child.”

3️⃣ Lack of self-belief.
When we lack internal standards for success, even one mistake feels like total failure.

How to Process Criticism

Start with three grounding questions — this is the “negative experience reframe.”

  • Is there any truth in this criticism?
  • Have I heard this before?
  • What can I do to prevent it — and what am I willing to change?

These aren’t easy questions, but asking them already means growth.
Then, reflect whether the feedback might signal higher expectations, not failure.

Coaching Rules for Handling Criticism

✅ Accept that you can’t stop people from criticizing.
You can only choose your reaction: resentment or resilience.

✅ Don’t strike back.
Aggression burns bridges and erodes trust.

✅ Use verbal judo:

“Rough day? Is that why you’re taking it out on me?”
Most negative people retreat when faced with calm confidence.

Mark McGuinness’ “Criticism–Action System”

Therapist Mark McGuinness proposed a simple model to turn criticism into energy:

1️⃣ Overcome fear of failure.
Take one small step toward your goal — action dissolves fear.

2️⃣ Build resilience.
Your work is part of you, so criticism hurts.
Resilience lets you rise above rejection and keep moving.

3️⃣ Endure rejection.
Many success stories began with “no.” Keep going anyway.

4️⃣ Use criticism rationally.
Ask: Does this require action or is it just information?
If it’s constructive, learn from it; if it’s toxic — discard it.

Constructive vs. Destructive Criticism

Constructive feedback highlights growth zones.
Destructive criticism drains energy and breeds resentment.
Your task — learn to tell them apart.

How to Disarm Destructive Critics

💬 Ask questions:

“What exactly don’t you like? Where’s the mistake? Why shouldn’t I do it this way?”

💬 Be honest:

“That hurt me,” “I feel threatened,” “I disagree.”

💬 Set boundaries:

“I’m not ready to discuss this now. Let’s return to it later.”

💬 Observe:
Criticism reveals more about the critic than about you.
Stay calm — and you’ll learn valuable insights about their mindset.

🚫 What Not to Do

  • Pretend nothing happened.
  • Respond with aggression.
  • Make excuses or ramble.

Better: acknowledge briefly, stay composed, and move on.

Final Thought

We glorify success so much that criticism feels like failure.
But in reality — it’s just a pause on the road to progress.

“You could spend your life regretting that you never tried.
Don’t let cardboard demons of rejection and criticism stop you from chasing your dream.”
— Mark McGuinness

Comments

Filed Under: Career Development, Leadership and Management, Soft Skills Tagged With: adaptability, conflicts, constructive criticism, emotional intelligence, successes and failures

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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