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Olesia Ulianova

Soft skills Trainer and Education Manager

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The Basics of “Seagull Management”

November 1, 2025 By Olesia Ulianova

A Seagull Manager is the type who swoops in unexpectedly, makes a lot of noise, asks random questions, panics everyone — and then flies off, leaving a mess behind.
The team sits in confusion, productivity stalls, and the atmosphere sours.

Welcome to one of the most popular (and disastrous) management styles in the world.

The Impact of Seagull Management

Research shows that professionals working under such managers are 30% more likely to develop heart disease than those who don’t.
Why? Because chronic unpredictability is a form of psychological stress — it destroys focus, stability, and trust.

The best-known remedy?
👉 Immediate removal of the behavior (or the manager, if necessary).

What Great Managers Do Differently

The best managers — the ones who drive high performance and satisfaction — consistently master two things:

1. Clear Expectations

They set specific, transparent expectations so everyone knows what success looks like.
Their teams understand what matters, why it matters, and how to get there.
This eliminates chaos — the exact opposite of “seagull management.”

2. Consistent Feedback

Quality feedback is not random criticism — it’s consistent observation and balanced communication.
Good leaders:

  • Praise just as often and precisely as they critique.
  • Stay involved in their team’s work, not just its results.
  • Help people grow instead of catching them off guard.

When Deadlines Collapse: What Should a Manager Do?

In crisis mode, all pressure lands on technical specialists — while managers often feel they have “nothing to do.”
But that’s not true. Here’s how to act, depending on your skills 👇

If You Don’t Have Hands-On Expertise

You can’t fix the bug or write the code — but you can create the conditions for your team to perform:

  • Don’t interfere.
  • Monitor stress levels.
  • Communicate clearly and quickly with the client.

Leadership here means stability, not control.

If You Do Have Hands-On Expertise

Then get in the trenches.
Join the team’s operational work:

  • Test functionality.
  • Double-check specifications.
  • Clean up logs.
    Be a working manager, not just a meeting host.

The Golem and Pygmalion Effects: Expectation Shapes Performance

Do managers’ expectations affect results?
Absolutely.

  • The Golem Effect: low expectations → low performance.
    When you expect little, people subconsciously deliver less.

  • The Pygmalion Effect: belief in your team → growth and motivation.
    When you expect excellence — and communicate that belief — people rise to meet it.

💬 In short:
“Seagull managers” bring chaos, fear, and fatigue.
True leaders bring clarity, trust, and calm — even in crisis.
Because leadership isn’t about making noise — it’s about helping others fly higher.

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Filed Under: Leadership and Management, Soft Skills Tagged With: effective leadership, leadership, management, personal effectiveness

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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