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Olesia Ulianova

Soft skills Trainer and Education Manager

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Prioritization

January 7, 2023 By Olesia Ulianova

When everything feels urgent, nothing truly is.
Prioritization is about separating what matters from what merely demands your attention.
There are several proven frameworks that help you do exactly that — each with its own logic and strengths.

Eisenhower Matrix

Before applying this method, you’ll need two things:
🗒️ A task list
📊 A simple matrix dividing all tasks by urgency and importance.

For a list of 20 tasks, it takes around 20 minutes per day to categorize everything — and that’s precisely why many people skip it.
But those 20 minutes can save you hours of scattered effort.

Impact / Effort Matrix

This framework evaluates each task based on the balance between effort required and impact delivered.

It helps you identify:

  • Which tasks bring the highest payoff with minimal time and resources;
  • Which ones drain energy but deliver little value.

Simple, visual, and great for decision-making when resources are limited.

Kano Model

Originally used for product management, this model works perfectly for personal prioritization too.
It divides tasks into four categories:

  • Must-Be: Essential, non-negotiable tasks — things that must be done.
  • Indifferent: Tasks that provoke no motivation or excitement — often linked to procrastination.
  • Performance: Activities tied directly to satisfaction. When done well — they bring joy; when done poorly — frustration.
  • Attractive: Optional, “nice-to-have” activities. Their value depends on how much they contribute to your strategic goals.

Karl Wiegers Method

This method evaluates each task using four parameters:
Benefit, Penalty, Cost, and Risk — each rated on a scale from 1 to 9.

Then, you apply a formula to calculate a priority coefficient.
The result gives you a data-driven, numerical basis for choosing what to do first.

Future Buckets

A more intuitive, human-centered approach — dividing tasks into three metaphorical “buckets”:

  1. Metric Movers
    Actions that satisfy your fundamental needs.
    These are essential tasks that sustain your personal or professional baseline.
  2. Customer Requests
    Things you do for others — family, colleagues, clients.
    These are external obligations that require your attention.
  3. Customer Delight
    Your “want to” list — things you’d love to do, but that aren’t strictly necessary.
    The category of “It would be nice if…” moments.

The Drawbacks of Prioritization

Even a great system has its trade-offs:

  • It takes time to prioritize properly — and not everyone is willing to invest it.
  • There’s always the temptation to chase distractions — small, easy tasks that feel productive but pull you away from what truly matters.
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Filed Under: Soft Skills Tagged With: planning, prioritisation, soft skills, time management

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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