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Olesia Ulianova

Soft skills Trainer and Education Manager

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Organizing the Team Decision-Making Process

August 28, 2024 By Olesia Ulianova

There are many effective models for team-based decision-making, each designed to help leaders balance structure, participation, and quality of outcomes.
Below are three proven frameworks that can help organize and improve your team’s decision process — depending on the complexity, stakes, and culture of your organization.

1. The Hartnett Model: CODM (Consensus-Oriented Decision-Making)

The CODM model, developed by Tim Hartnett, is built around one core idea:

“The goal is not to win an argument — but to reach consensus.”

Once you’ve gathered the right team for a decision, the model guides you through seven clear stages:

  1. Define the problem — Clarify what needs to be decided.
  2. Open discussion — Encourage everyone to express perspectives freely.
  3. Identify key issues — Highlight the real problems beneath the surface.
  4. Develop proposals — Generate potential solutions.
  5. Choose a direction — Narrow down the options to the most promising one.
  6. Refine the decision — Improve and stress-test the chosen solution.
  7. Formalize the conclusion — Document and communicate the final decision.

Regardless of the specific management decision at hand, CODM provides a reliable foundation for structured discussion and joint ownership of the result.
You can easily adapt this model to fit the decision-making culture of your organization.

2. The Bain RAPID Framework

One of the biggest challenges in group decision-making is role clarity — knowing who does what.
The RAPID framework, developed by Bain & Company, solves this problem by mapping five distinct roles in any decision process.

RAPID stands for:

  • R — Recommend: The group or person who develops the initial proposal.
  • A — Agree: Those who must review and approve (or reject) the recommendation.
  • P — Perform: The people responsible for executing the decision.
  • I — Input: Those who provide critical data and insights.
  • D — Decide: The final decision-maker(s) who hold ultimate accountability.

Despite its name, RAPID isn’t about making decisions quickly — it’s about making them responsibly.
It works best for complex or high-impact decisions that shape the organization’s direction and require alignment across multiple stakeholders.

3. The Delphi Method

The Delphi Method is built on one principle:

“People share their best ideas when they feel safe to speak honestly.”

It provides a structured, anonymous process for collecting opinions and reaching consensus — ideal for sensitive or high-stakes issues.

How it works:

  • Each participant submits feedback and ideas anonymously.
  • Responses are summarized and shared for review.
  • The process repeats through several “rounds” until the group converges on a common view.

This method eliminates two of the biggest dangers in group decision-making:

  • Appeals to authority — because no one knows who suggested what.
  • Groupthink — because anonymity removes social pressure.

To make the Delphi method work, you’ll need a facilitator — someone trusted to manage the process, ensure confidentiality, and remain neutral.
Ideally, the facilitator should be outside the decision’s immediate scope, such as a senior employee from another department.

In essence:

Effective team decisions don’t just happen — they’re designed through structure, clarity, and psychological safety.
Whether you use CODM for consensus, RAPID for role alignment, or Delphi for honest insights, the real value lies in creating a process that your people trust — and want to follow.

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Filed Under: Leadership and Management Tagged With: change management, effective leadership

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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