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Olesia Ulianova

Soft skills Trainer and Education Manager

  • UA

How to Start Building Open Relationships with Your Team

July 26, 2025 By Olesia Ulianova

Open relationships within a team don’t emerge by accident — they grow from trust, transparency, and emotional maturity.
Here’s how to start creating that environment step by step.

1. Normalize Emotional Openness at Work

Show that it’s okay to talk about emotions, tension, or interpersonal friction.
If the leader is comfortable discussing difficult topics, the team will mirror that behavior.

Ask your people what’s really happening in their day-to-day work:

  • Are they struggling with workload or communication?
  • Do they feel cramped in their office space after the team’s recent growth?

As a manager, it’s your role to notice friction points and escalate them — for instance, by talking with HR about workspace or process improvements.

💡 Being open doesn’t mean being intrusive.
You can care deeply about people without crossing personal boundaries.

2. Share Your Own Growth Goals

Transparency starts from the top.
Let your team know what you’re working on as a leader, and where you want to grow next.

When your team understands your professional development goals —
they can support you, offer feedback, and even help evaluate your progress.

💬 Openness isn’t just about exposing others — it’s also about being visible yourself.

3. Build a Feedback System That Actually Works

Honest feedback is the backbone of open culture.
Encourage people to share what’s working — and what’s not.

Some companies use anonymous feedback boxes or digital forms where employees can submit ideas, flag issues, or make complaints safely.
Others prefer live feedback loops — retrospectives, one-on-ones, and pulse surveys.

Whatever the form, make sure the feedback doesn’t disappear into a void.

💡 Listening is only half of transparency — acting on what you hear is the other half.

4. Four Techniques to Encourage Openness

  • Clarify Company Goals and Growth Points — everyone should understand what the company is aiming for and why.
  • Ask Specific Questions — vague prompts don’t invite honesty; concrete ones do.
  • Invite Discussion — show that disagreement is safe and healthy.
  • Collect and Process Feedback Regularly — close the loop by communicating what was heard and what will change.

💬 Transparency thrives when people see that speaking up leads to visible action.

When Do Leaders Start Focusing on Team Development?

There are three typical scenarios — or “clusters” — when leaders start thinking about team growth:

  • Everything’s Falling Apart”

The company is in crisis. The team is fragmented, productivity is low, and urgent rebuilding is needed.

  • “Everything’s Fine”

The organization runs smoothly, goals are met — but people feel stagnant.
Here, the challenge is to reignite motivation and meaning.

  • “I Want Better”

The company is already successful, but the leader is restless — eager to reach the next level, experiment, and achieve breakthrough results.

💡 This mindset marks the start of transformational leadership — not settling for stability, but striving for excellence.

💡 Final Insight

Openness begins not with systems, but with behavior.
When leaders model transparency, show vulnerability, and act on feedback, trust follows.

Openness = Honesty + Curiosity + Respect + Follow-through.

And once your team feels safe enough to speak freely —
you’ve built the foundation of a culture where people don’t just work for you, they work with you.

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Filed Under: Leadership and Management Tagged With: effective leadership, leadership, team

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ABOUT

Olesia Ulianova

Ph.D., MBA, CEO of Telesens, Founder of IT Grow Center (ITGC)

I am a trainer, coach, and leader with over 15 years of experience at the intersection of technology, management, and people development.

My mission is to help leaders and teams become more effective, adaptable, and self-aware in a world that changes every single day.

🔹 Ph.D. in Technical Sciences and General MBA — a combination of systems thinking and strategic management.
🔹 CEO of Telesens — over a decade of experience in IT business development, organizational transformation, and building high-performance teams.
🔹 Founder of IT Grow Center (ITGC) — a space where future managers, trainers, and leaders grow.
🔹 MBA in Business Psychology — a deep understanding of human behavior, motivation, and management psychology that helps build mature teams and lead change effectively.
🔹 Author of the “Antimanager. Soft Skills Guideline” series — a trilogy on personal development, communication, and leadership.
🔹 Member of the International Association of MBAs (UK)
🔹 Certified Coach (ACSTH/ACTP) and former USAID mentor.

 

My approach is built on a simple belief:

“Everything is possible. The impossible just takes a little longer.”

I believe that growth begins with an honest dialogue with yourself, and actual effectiveness starts with inner balance.

In my blog, I share practical tools, transformation stories, and proven methods that help managers and leaders act consciously, avoid burnout, and achieve more — both in business and in life

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